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Client Connection

Accounts Receivable Management Solutions for Law Firms

Client Connection

Managing receivables to improve profitability, reduce ageing A/R and help increase cash flow often falls to the bottom of a law firm’s list of priorities. Recognizing that they need to make changes, many firms turn to Client Connection. Managing receivables is our livelihood. It is what we do — all that we do — and we do it well.

We are not a collection agency. What we are is consultants who work with our clients to manage their receivables, including helping them get paid, while placing a premium on keeping the client relationship strong.

Client Connection is a team of experienced professionals who have the background and skills needed to help resolve law practice collection problems. We first get to know your firm, understand your practice, your culture and the causes of the difficulties you are experiencing. We bring to bear the knowledge and experience acquired from serving many other law firms. Yet we know that no two firms are alike, so we assess your particular situation, work with you to develop solutions to address your immediate needs, and design strategies to prevent such problems from recurring in the future.

When firms retain Client Connection, they can expect:

  • Workable solutions to accounts receivable problems for various practice areas and clients
  • Fewer aged receivables and solutions to problem accounts
  • Stronger relationships with clients, with less tension caused by payment disagreements
  • Less stress for lawyers who need experienced assistance with managing receivables
  • Strategic planning for accounts receivable management which is essential in today’s economy


    We are not a collection agency. We are so much more. Following is what we can do for you:

    Account Receivable Management Services

    • Assist clients with payment arrangements without hurting the relationships attorneys have with their clients
    • Develop one-on-one relationships with attorneys to ensure they are comfortable with collection efforts
    • Work on- and off-site to assist lawyers with managing and collecting ageing receivables
    • Devise solutions for accounts that are difficult to collect
    • Assist clients with different kinds of payment plans, when necessary
    • Work with various types of institutional and non-institutional clients
    • Develop systems and procedures that are compatible with the firm’s practice, management style, culture and size, in order to maximize results
    • Monitor ageing and payment expectation of client receivables and update attorneys accordingly
    • ...
      More Information » clientci.com/services

News: Client Connection - Law Firm Accounts Receivable Management 
  • 4 Questions to Ask to Help Your Firm Get Its Arms Around Its Accounts Receivable at Year-End November 19, 2019 6:54pm

    Collection strategy for law firms is often a hectic experience at year-end: from not knowing if collection efforts are being properly performed to being unsure if and when clients will pay. Many firms find it’s easy to fall back on the approach they have used year after year at year-end -- accelerate collections during the last couple of months – because that’s the way they have always done it. But did this approach get the results that the firm really wanted? Are the obstacles of col...
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  • The Fourth Quarter is Here. There Is No Longer Time to Wait. October 9, 2019 10:08am

    Too many law firms continue to think that collecting their receivables is an easy process – all you have to do is remind clients to pay and they will. We at Client Connection have been telling you that A/R management and collections is all a process that must be followed regularly and consistently throughout the year in order to achieve the right results. Now we’ve reached the fourth quarter, when the rubber meets the road. Listen to what others are saying about receivables.Gretta Rusanow...
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  • Keep Looking Underneath Those Ageing Receiveable Numbers for Reasons Why Your Firm Has Not Been Paid. You May Be Surprised What You Learn! September 17, 2019 10:09pm

    While clear, fundamental accounts receivable management is common in most businesses, law firms are often challenged to be paid timely because there are certain clients, transactions and payment arrangements that do not or cannot follow prompt payment guidelines. However, recognize that these are the exceptions and not the rule. Moreover, law firms need to understand that these exceptions have the potential to gain traction and become problem paying accounts as they age. On top of that, firms...
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  • Stop Making Assumptions and Start Asking Questions About Your Firm's A/R Management Efforts August 22, 2019 11:31am

    Client Connection has been helping law firms with accounts receivable management for over 23 years. So now seems to be as good a time as any to take stock on how well law firms are progressing with their accounts receivable issues and the challenges they face in making improvements.Let’s start by going beyond false assumptions. Let’s ask questions we need to answer – because you know what happens when you assume...Learn more. Click here to read our recent newsletter.
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  • Timing is Everything When It Comes to Improving Your Firm's A/R Management Efforts April 10, 2019 11:38am

    The first part of the year is critical for evaluating how your firm can do better to manage and collect its receivables. But if you wait for changes to happen to how your firm manages its A/R, you will lose time and the opportunity to start improving how your firm can add to its bottom line. Time is not on your side when you have unpaid receivables ageing and you don’t have a strategy for how to begin. However, you know it needs to be done. Henry Ford once said, “Don’t find a fault, fin...
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  • Thaw Out Your Accounts Receivable Management Strategy for 2019 February 5, 2019 10:55am

    The great American poet, Robert Frost, once said, “You can’t get too much winter in the winter.” That may be up for debate this winter, considering the record-setting cold temperatures in many areas of the country. However, the cold conditions we are experiencing should not freeze our thinking about where changes need to be made to your firm’s accounts receivable management. While your past collection efforts should not be ignored, in these changing times, it will serve your firm well...
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Web Site: www.clientci.com