ALA Legal Marketplace

Your Connection to Knowledge, Resources, and Networking.


Be found. Be chosen. Be the best.


BirdEye is a comprehensive customer experience platform. More than 50,000 businesses of all sizes and across industries use BirdEye every day to be found online through reviews, be chosen by customers with text messaging interactions, and be the best business with survey and insights tools. 

BirdEye’s all-in-one CX and ORM platforms includes: review monitoring, review generation, review marketing, business text messaging, bulk messaging, textable landline numbers, web chat, live chat, a centralized inbox, customer surveys, customer support ticketing, listings, business insights, and competitive benchmarking.


  • Reviews

    • Get new reviews, manage them and promote them across the web for 1, 10 or 10,000 locations. All from one dashboard
    • Get customer reviews on sites that matter to your business and boost customer happiness by leveraging feedback from 150+ review sites
    • Get more customer reviews on Google by leveraging BirdEye's direct integration with Google's private API
    • Let your customers do the talking to increase trust, social proof, and sales.

    More Information » birdeye.com/reviews

  • Listings

    • Manage your business listings to rank higher everywhere online
    • BirdEye keeps your company listings (name, address, and phone number) for each location consistent across 50+ global partners, including Google, Bing, Facebook, and Yahoo so you’re found easily by search engines
    • Make sure you’re found on Google
    • Rank higher everywhere online with listings management
    • Drive more customers with your BirdEye profile
    • Use your reviews to shine in search results

    More Information » birdeye.com/listings

  • Interactions

    • The single customer interactions software for your team to connect with leads and customers through texting, live chat and bulk messaging
    • Convert more website visitors into customers
    • Engage visitors immediately with live chat, or save time by auto-responding with Robin, our chatbot
    • Send and receive text messages using your existing business landline number

    More Information » birdeye.com/interactions

  • Surveys, Ticketing, Insights & Benchmarking

    • Delight your patients and drive repeat business
    • Capture real-time feedback, turn it into actionable insights, fix issues before they become problems.

    More Information » birdeye.com/benchmarking

    Surveys, Ticketing,  Insights & Benchmar...


Patterson Law Group Case Study
June 12, 2020 11:45am


RP Law Group Case Study
June 12, 2020 11:46am


Online Review Management Blog
June 12, 2020 11:48am


  • BirdEye
    250 Cambridge Ave., Suite 103
    Palo Alto, California 94306
    United States
    Map It »
  • Products4
  • Videos7
  • Resources3
  • Last UpdatedJune 18, 2021 8:45am EDT