By taking a different approach to the conventional practice of law, Culhane Meadows has found ways to deliver exceptional, highly efficient client service using innovative technology combined with top-notch legal counsel, thereby creating a new business model for the legal profession More »
Konica Minolta/All Covered IT Services, Receives BLI PaceSetter Award For The Legal Vertical - First-Ever Category Award Recognizes Company’s Software, Services and Solutions More »
Insights for client satisfaction, client loyalty, and firm growth. 64% of legal clients say they are "satisfied" with their current provider, but open to exploring new firms to work with. What's more, 78% would consider leaving their existing firm if they received a referral from their personal or professional networks. The 2018 Legal Client Satisfaction Report explores these client dynamics and presents data-driven strategies for retaining clients and winning new accounts. Key findings (derived from Inavero's 2018 Legal Industry Benchmark Study) will empower shareholders, firm managers, and legal marketers with service quality best practices... More »
Sponsored by:Optimizing Legal Document Creation: Time-saving tools that enhance the quality of your documents. More »
ALA Means Business…and getting business means getting to know your buyer. More »
Firms save an average of over $20,000 per user, per year using BigHand Create and BigHand Hyperstyles A BigHand Return on Investment Whitepaper More »
Konica Minolta Shines at Boston Law Firm Casner & Edwards in Document Workflow and Cost Recovery Case. Konica Minolta’s Dispatcher® Phoenix was proposed to address their high-volume printing issues. Dispatcher Phoenix is an advanced document workflow solution that automates document processing tasks, allowing legal firms to streamline their workflow. More »
Read the latest press release from Executive Communications Systems. More »
It's a common scenario: You start the year optimistic, determined to take your billing productivity and practice to the next level. But with January gone, how have you done? Maybe you started out great, but you didn't quite know what information would help. If this sounds familiar, then our monthly report "6-pack" is what you need. Reports give concrete data for decisions. While qualitative data, or thinking with your heart, is helpful in some circumstances, quantitative data, or thinking with your head, often leads you to the best decisions. By evaluating your monthly performance, over time you can use it as a means to consistently improve y... More »
ALA Member & Business Partner Engagement - best practices for engaging in the exhibit hall. More »
DIY website builders can help you make an impressive page, but the “if you build it, they will come” cliche is far from true on the internet. Even if you’ve hired a web developer with a visually impressive portfolio, these five common oversights could seriously limit the visibility of your website. More »
The next generation of candidates will soon be entering the workforce. We've provided you with a helpful infographic to show you how your organization can be ready to be an employer of choice for Generation Z. More »
It’s no secret — in recent years, law firms have made some fairly significant structural changes. For example, some firms have brought in external executives from other industries to help manage operations. Others are also implementing Six Sigma and Lean Six Sigma practices. The results? Eliminated redundancies, increased profitability and higher client satisfaction. So what is Six Sigma? And can it help you streamline processes and get results at your firm? Erin Brereton tackles all things Six Sigma in this month’s cover feature. More »
Dan Berlin, President, Software Technology, Inc., shares insight regarding the relationship between ALA members and Tabs3 as a business partner. Berlin provides personal experiences with ALA and the importance of engaging with business partners. More »
Ray Zwiefelhofer, President, World Software Corportation, shares insight regarding the relationship between ALA members and Worldox as a business partner. Zwiefelhofer provides personal experiences with ALA and the importance of engaging with business partners. More »
Michael Moniz, Vice President, Divisional Sales Director, ABA Retirement Funds Program, shares insights regarding the relationship between ALA members and ABA Retirement as a business partner. Moniz provides personal experiences with ALA and the importance of engaging with business partners. More »
Driving brand experience at a worldwide technology leader. More »
Gina Buser, Co-Founder and Chief Executive Officer, Traveling Coaches, shares insights regarding the relationship between ALA members and Traveling Coaches as a business partner. Buser provides personal experiences with ALA and the importance of engaging with business partners. "From our inception, Traveling Coaches has been about relationships. We truly value our relationships with people and our relationships with the legal industry as a whole," says Buser. "We are fortunate to work with so many wonderful people from such diverse firms and never hesitate to give back." More »
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