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Alert Communications

Call, Intake & Retainer Services for Law Firms

Alert Communications

Alert Communications is a 55,000 square foot, 400+ person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms and legal marketing agencies. Our customer service and expertly trained intake specialists act as an extension of your law firm working 24/7/365 in both English and Spanish.


  • Call Services

    Answer Every Call

    Divorce, DUI’s and car accidents don’t just happen between the hours of 9 to 5, Monday through Friday. Acting as an extension of your law firm, our highly trained and empathetic intake specialists are there to pick up the phone when you can’t—no matter when the call comes in. Every missed call is a missed business opportunity. Not only do your clients and potential clients benefit from 24/7/365 service, but your firm also captures more leads and boosts revenue simply by picking up the phone. If you don’t answer in 3 rings, they’ve already moved on to a competitor.

    More Information » www.alertcommunications.com/call-services

    Call Services
  • Intake Services

    Capture Every Lead

    At Alert Communications, our intake specialists work 24 hours a day, seven days a week to cover all of your new client screening needs. Our legal intake specialists will ask the right questions to determine if the caller is qualified for your services or should be referred elsewhere or rejected. Some of the tasks our legal intake contract service representatives will help with include:

    -Screening all calls to verify potential new clients

    -Following your firm’s customized protocol intake process

    -Asking a set of predetermined questions to qualify new clients

    -Communicating your firm’s business practices and philosophy

    -Passing verified client information on to the designated person at your firm

    More Information » www.alertcommunications.com/intake-services

    Intake Services
  • Retainer & Contract Services

    Improve Conversion Rates

    Immediate response, 24/7/365, to all leads from a variety of marketing campaigns whether it’s by phone, web form, chat, email or text. Experienced Intake Specialists can take your leads from initial contact to an e-signed contract without breaking contact. Alert’s Retainer & Contract Services uses a proprietary Lead Tracking experience to ensure a smooth transition as a new potential client. Retainer contracts and HIPAA forms are sent out to your leads conveniently and efficiently through text, email for e-sign or FedEx for a wet signature.  Automatic features for lead follow up, chase and retrieval of unsigned contracts use outbound calls, texts and emails to increase mass tort conversions and is all tracked for all leads.  You don’t do anything until we deliver the newly signed contract and client to your law firm and push this directly into your CRM or Case Management System!

    More Information » www.alertcommunications.com/what-we-do/contract-se...

    Retainer & Contract Services


  • Alert Communications
    3601 Calle Tecate
    Camarillo, California 93012
    United States
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  • Last UpdatedJune 10, 2021 7:19pm EDT